Privacy Policy

At CBD Pokies, we are committed to protecting your personal data and ensuring that you have control over how it is used.

What Personal Information May Be Collected

When you create an account with us, we may collect various types of information from you. This includes:

• Your name and contact details
• Date of birth and age verification (if necessary)
• Device information, such as your operating system and browser type
• Usage analytics data to help us improve our platform

We only collect the minimum amount of personal data required for legitimate business purposes.

Account Registration Information

When you create an account with us, we require certain basic information from you. This includes:

• Your name
• Contact email address (if different from your login email)
• Password and security questions (for password recovery)

We use this information to verify your identity and provide access to our platform.

Device and Browser Information

When you interact with our website, we may collect various device-related data. This includes:

• Your operating system version
• Browser type and version
• Device screen resolution

This helps us tailor our content for optimal display on different devices.

Usage Analytics and Behavioural Data

We use analytics software to collect information about your usage of our platform. This includes:

• Which pages you visit and how long you spend there
• What features or functions you interact with (if any)
• Any errors that may occur

This helps us identify areas for improvement and optimize the user experience.

Cookies and Tracking Technologies

We use cookies to improve the functionality of our website. Cookies are small text files stored on your device, containing information about your preferences and usage patterns.

Some cookies we use include:

• Essential cookies: These enable basic platform functions, such as login.
• Analytical cookies: These help us monitor analytics data (as described above).
• Third-party cookies: We may allow third parties to place their own tracking technologies on our site for advertising or analytical purposes.

We respect your right to block cookies. For more information, see the "Cookie Preferences" section below.

Communication Preferences

We send out various types of communications to account holders and users:

• Marketing emails (opt-in based)
• Transactional notifications (such as password recovery emails)

If you don't want to receive marketing emails or other communications from us, simply opt-out using our preference centre or by adjusting your account settings.

Data Storage and Retention

Data is retained for a reasonable period, which varies depending on the purpose:

• Account registration information: For as long as you remain an active user.
• Usage analytics and behavioural data: 12 months (after which it's anonymized or deleted).
• Marketing opt-ins and notifications: Until revoked by you.

Security and Account Protection

We take robust measures to protect our platform against unauthorized access:

• Strong encryption for stored personal data
• Regular security audits
• Implementing latest web standards

To prevent unauthorized account access, use strong passwords and keep your login credentials secure.

Account Access and Password Protection

When accessing your account, ensure you are using a device or browser that is not compromised by malware. If you believe your password has been compromised, reset it promptly.

If someone requests sensitive information from you in an email or message claiming to be from CBD Pokies, do not respond! Instead, contact our support team directly to verify the request's legitimacy.

User Rights Regarding Personal Data

As a user of our platform, you have certain rights regarding your personal data:

• Access and view stored personal data
• Request corrections for inaccuracies
• Delete or restrict processing of your personal data

For more information on how to exercise these rights, visit the "Data Requests" section below.

Third-Party Services or Integrations

We may integrate our platform with third-party services that collect and process user data:

• Social media sharing buttons (may use tracking technologies)
• Advertising networks for personalized ads

If you have concerns about specific integrations, contact us to request removal or further information on the integration's nature.

Responsible Handling of User Information

We maintain transparent policies for handling your personal data. Here are some guidelines we follow:

• Minimize user profiling
• Be clear in marketing messages and opt-ins
• Ensure third-party service providers meet similar standards

If you have concerns about how we handle your user information, please contact our support team.

Age Restrictions and Minor Protection

We take measures to protect minors from accessing mature content. If you are under 18 or know someone who may be affected by this policy:

Contact us directly for clarification on age-related policies.Ensure account holder age verification processes align with local laws.

For further guidance, see our FAQs section regarding user data and protection practices in applicable jurisdictions.